Valet Detailing Service LLC (“VDS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://vdsmobile.com/, and use our mobile detailing services (the “Services” ).
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you request a quote, book an appointment, or communicate with us. The types of personal information we may collect include:
•Personal Identifiers: Your full name, phone number, and physical address (including street, city, state, and postal code).
•Communication Data: Information you provide when you contact us, including for customer support. This also includes your consent to receive text messages for appointment reminders and updates.
2. How We Use Your Information
We use the information we collect for the following purposes:
•To Provide and Manage Services: To schedule and confirm appointments, provide our mobile detailing services, and process payments.
•To Communicate With You: To send you appointment reminders, service updates, and respond to your inquiries. With your consent, these communications may be sent via text message (SMS).
•For Internal Business Purposes: For administrative purposes, such as data analysis, and to improve our services.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your information may be shared only in the following limited circumstances:
•With Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
•For Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. SMS/Text Message Policy
By providing your mobile phone number and opting in, you consent to receive text messages from Valet Detailing Service LLC regarding your appointments. Message frequency varies. You can opt-out of receiving text messages at any time by replying “STOP.” Standard message and data rates may apply.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise any of these rights, please contact us using the information provided on our website.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us through the official channels listed on our website.